Dominion Diagnostics laboratory
About Dominion Diagnostics

Trusted diagnostics for over 25 years

For over 25 years, Dominion Diagnostics has been committed to advancing patient care through trusted diagnostics.

We are the premier urine drug testing/toxicology laboratory serving Addiction/Substance Use Disorder Treatment, MAT + OTP Clinics, and Pain Management settings.

CONTACT US

Need us right now? | Current Clients: 877.734.9600 | New Customers: 401.667.5688
Main Fax: 401.667.0330
|
HIPAA-Secure Fax: 401.667.0331
|
Our Location: 211 Circuit Drive, North Kingstown, RI 02852
HAVE A SPECIFIC REQUEST? Click here ↓

Full Contact Directory

For reference — organized by department.

Current Clients

Clinical Services / Pharmacist Team

Fax401.667.0812
  • Interpreting an individual result report
  • Medication metabolism / excretion questions
  • Treatment Outcome Reports
  • Adding additional testing, resending results
  • Scheduling clinical training for staff
Learn more about Clinical Services →
New / Prospective Customers

Inside Sales Department

  • Learn more about our services and get started — if you are a clinician or work in a clinic
  • If you are a health plan that would like to work with Dominion Diagnostics
Contact Inside Sales →
Customers & Patients

Billing Support

Call800.511.8427, Opt 4
Fax (HIPAA)401.667.0331
  • Billing questions and support
Patient Online Bill Pay → Provider Account Bill Pay →
Current Clients

Client Services

Call800.511.8427, Opt 1
Fax401.667.5781
  • Account updates: new phone/fax numbers, new providers
  • Connect access: password resets, new users
  • Courier pickup requests or issues
Learn more about Client Services →
Current Clients

Supply Center

Call800.511.8427, Opt 2
  • Supply orders
  • Missing items / packages not received
Customers & Collectors

Technical Support

Call800.511.8427, Opt 3
  • Press 1 for password resets
  • Press 2 for Connect support

What can we help you with?

Choose the option that matches your situation — each links to the exact number and hours you need.

📋

I have a question about a test result

Interpreting results, medication metabolism questions, Treatment Outcome Reports, adding tests, resending results.

Call Clinical Services at 800.511.8492 →
Fax: 401.667.0812
👤

I need to update my account or Connect login

New phone/fax numbers, new providers, password resets, new Connect users, courier pickup issues.

Call Client Services at 800.511.8427, Opt 1 →
Fax: 401.667.5781
📦

I need to order supplies or track a package

Placing supply orders, reporting missing items or packages not received.

Call Supply Center at 800.511.8427, Opt 2 → Email Supply Center at supplyrequests@dominiondiagnostics.com →
💳

I have a billing or payment question

Patient and provider bill pay, invoices, HIPAA-secure billing fax.

Call Billing Support at 800.511.8427, Opt 4 →
Fax (HIPAA-secure): 401.667.0331
Email Billing Support at info@dominiondiagnostics.com →
🔧

I'm locked out or need tech support

Connect Portal password resets and general technical support for collectors and customers.

Call Technical Support at 800.511.8427, Opt 3 →
⭐

I'm a new or prospective customer

Learn about Dominion Diagnostics' services and get started as a new client.

Call Inside Sales at 401.667.5688 → Email Inside Sales at insidesales@dominiondiagnostics.com →
📄

I need records or have a legal inquiry

Records requests, subpoenas, and other legal correspondence.

Email Legal / Records at recordrequest@dominiondiagnostics.com →
Fax: 401.667.0331
Back to Full Directory ↓

EXPLORE TELEHEALTH SOLUTIONS

Convenient testing support designed to help healthcare organizations
support remote workflows and patient access.

Call us at 401.667.5688
or click below for more information

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