WHO WE ARE
CALL US
CURRENT CLIENTS:
CALL 877.734.9600
PROSPECTIVE CLIENTS
CALL 401.667.5688
FAX
MAIN FAX:
(401) 667-0330
HIPAA-SECURE FAX:
(401) 667-0331
OUR LOCATION
211 Circuit Drive
North Kingstown, RI 02852
CONTACT US
we are here to help
We know that when you need help,
time is of the essence.
We aim to provide the
highest quality of service.
Our laboratory in North Kingtown, RI
WHO TO CONTACT FOR ASSISTANCE:
FOR CURRENT CUSTOMERS:
Clinical Services/Pharmacist Team
Call: 800.511.8492
Fax: 401.667.0812
What Clinical Services Can Help You With:
- Questions about interpreting an individual result report
- Understanding metabolism, and excretion of prescription medications and illicitly produced drugs
- Questions about Treatment Outcome Reports
- Adding Additional Testing
- Resending Results
- Scheduling a Clinical Training for your staff
Client Services & Supply Center
Call: 800.511.8427, Press 1 for Client Services, press 2 for Supply Center
Fax: 401.667.5781
What Client Services Can Help You With:
- Account Updates : new phone/fax #s, new providers, etc.
- Connect access: password resets, new users
- Courier pickup requests or issues
What Supply Center Can Help You With:
- Supply Orders – you can send these requests to [email protected]
- Missing items/packages not received
ADDITIONAL SUPPORT AVALABLE:
FOR CUSTOMERS + PATIENTS:
Billing Support
Call: 800.511.8427, Press 4
Fax: 401.667.0331 (HIPAA Secure)
Patient Online Bill Pay
Provider Account Bill Pay
FOR CUSTOMERS + COLLECTORS:
Technical Support
Call: 800.511.8427
Press 3 for Connect Support
Then 1 for Password Resets or 2 for Connect Support
FOR new/prospective customers:
INSIDE SALES DEPARTMENT
Call: 401.667.5688
our state-of-the-art laboratory in north kingstown, rhode island
For over 25 years, Dominion Diagnostics has been committed to advancing patient care through trusted diagnostics.
We are the premier urine drug testing/toxicology laboratory serving Addiction/Substance Use Disorder Treatment, MAT + OTP Clinics and in Pain Management settings.
For any inquiries regarding our laboratory please contact Clinical Services
Clinical Services/Pharmacist Team
Call: 800.511.8492
Fax: 401.667.0812
Our Location
211 Circuit Drive
North Kingstown, RI 02852